Join the Beta

Support

Get help with FeedAI. We're here to assist you.

All systems operational - FeedAI is running smoothly
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Email Support

Get help from our team. We typically respond within 24 hours.

support@feedai.app
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Report a Bug

Found something broken? Let us know so we can fix it.

bugs@feedai.app
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Feature Request

Have an idea to improve FeedAI? We'd love to hear it.

feedback@feedai.app

Frequently Asked Questions

Getting Started

How do I create an account?

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FeedAI uses Google Sign-In for secure, hassle-free authentication:

  • Download FeedAI from TestFlight
  • Open the app and tap "Continue with Google"
  • Select your Google account
  • You're all set! Start logging your first meal.

Is FeedAI free to use?

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FeedAI offers a 14-day free trial so you can explore all features. After the trial, the subscription is $9.99/month. During the beta period, all TestFlight users have full access.

Which devices are supported?

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FeedAI is currently available for iOS devices (iPhone and iPad) running iOS 17.0 or later. We're considering Android support based on user demand.

Food Logging

How accurate is the photo analysis?

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Our AI does a good job with common foods and typical portions. Think of it as a helpful first estimate that saves you time. For best results:

  • Take clear, well-lit photos
  • Include all food items in frame
  • Use a reference object (like a fork) for scale
  • Review and adjust portions if needed before saving

The goal is "good enough" tracking that you'll actually stick with, not perfect accuracy.

Can I edit a meal after logging it?

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Yes! Tap on any logged meal to view details, then tap "Edit" to adjust portions, macros, or meal type. You can also delete meals you logged by mistake.

Can I log meals without a photo?

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Yes! You can use voice input or text to describe your meal. The AI will analyze your description and estimate the macros. This is great for simple meals or when you can't take a photo.

MCP Integration

What is MCP and why should I use it?

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MCP (Model Context Protocol) is an open standard that lets AI assistants like ChatGPT and Claude securely access your data. When you connect FeedAI via MCP:

  • Ask ChatGPT about your weekly protein intake
  • Have Claude analyze your eating patterns
  • Get nutrition advice that's personalized to your actual diet
  • No more manually copying data between apps

See our MCP Setup Guide for detailed instructions.

How do I connect FeedAI to ChatGPT?

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ChatGPT supports MCP through their connectors feature:

  • Open ChatGPT and go to Settings
  • Navigate to "Connectors" or "MCP"
  • Add a new connector with the FeedAI MCP URL
  • Authorize access with your FeedAI account

Full instructions are in our MCP Setup Guide.

Is my data safe when using MCP?

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Yes. MCP uses secure OAuth 2.1 authentication. You explicitly authorize each AI assistant, and you can revoke access anytime from your FeedAI settings. The AI can only read your food logs - it cannot modify or delete your data.

Privacy & Data

Do you sell my data?

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No. We do not sell your personal information or food logs. Your data is used solely to provide the FeedAI service. See our Privacy Policy for complete details.

How do I export my data?

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You can export all your data from the app:

  • Go to Profile > Settings > Export Data
  • Choose your export format (JSON)
  • Download includes all food logs, water logs, and account info

How do I delete my account?

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You can delete your account and all associated data:

  • Go to Profile > Settings > Delete Account
  • Confirm deletion
  • All data will be permanently removed within 30 days

This action cannot be undone. Consider exporting your data first.

Subscription & Billing

How do I cancel my subscription?

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FeedAI subscriptions are managed through the App Store:

  • Open Settings on your iPhone
  • Tap your name at the top
  • Tap Subscriptions
  • Select FeedAI and tap Cancel Subscription

You'll continue to have access until the end of your current billing period.

Can I get a refund?

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Refunds are handled by Apple. To request a refund:

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Select the FeedAI purchase
  • Follow the prompts to request a refund

Troubleshooting

📸 Photo analysis not working

If meal photos aren't being analyzed:

  1. Check your internet connection
  2. Make sure the photo is clear and well-lit
  3. Try closing and reopening the app
  4. Update to the latest version of FeedAI
  5. If the issue persists, contact support@feedai.app

🔗 MCP connection issues

If ChatGPT or Claude can't connect to your FeedAI data:

  1. Verify you've completed the MCP setup in FeedAI settings
  2. Check that you're using the correct MCP URL
  3. Try revoking and re-authorizing the connection
  4. Ensure you're logged into the same FeedAI account
  5. Check the MCP Setup Guide for detailed instructions

🔔 Not receiving notifications

If you're not getting meal reminders or nudges:

  1. Go to iPhone Settings > Notifications > FeedAI
  2. Make sure notifications are enabled
  3. Check that "Allow Notifications" is turned on
  4. In FeedAI, go to Profile > Settings and verify notification preferences
  5. Try toggling notifications off and on again

🔑 Can't sign in

If you're having trouble logging in:

  1. Make sure you're using the same Google account you signed up with
  2. Check your internet connection
  3. Try force-quitting the app and reopening it
  4. Update to the latest version of FeedAI
  5. Contact support@feedai.app if the issue continues

Still need help? Email us at support@feedai.app with a description of your issue and any relevant screenshots. We typically respond within 24 hours.