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Support

Get help with FeedAI. We're here to assist you.

📧

Email Support

Get help from our team. We typically respond within 24 hours.

support@feedai.app
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Report a Bug

Found something broken? Let us know so we can fix it.

bugs@feedai.app
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Feature Request

Have an idea to improve FeedAI? We'd love to hear it.

feedback@feedai.app

Frequently Asked Questions

Getting Started

How do I create an account?

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FeedAI uses Google Sign-In for secure, hassle-free authentication:

  • Download FeedAI from the App Store
  • Open the app and tap "Continue with Google"
  • Select your Google account
  • You're all set! Start logging your first meal.

Is FeedAI free to use?

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Yes — FeedAI has a free tier you can use forever, plus a 30-day free trial of Premium that you start right in the app. No payment method is required, and the trial never auto-converts to a paid subscription. When it ends, you simply drop back to the free tier unless you choose to subscribe to Premium for $9.99/month.

What's included in the free tier vs Premium?

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The free tier includes 5 AI photo analyses and 30 text analyses per day, plus full meal detail for your last 7 days. Older meals stay searchable as name and macros.

Premium ($9.99/month via Apple subscription) adds:

  • Unlimited AI photo and text analyses
  • Full meal history with complete detail
  • Integrations: Whoop, Withings, Strava, Apple Health, and Location
  • Per-day dynamic macro goals
  • AI write access — let Claude or ChatGPT set your macro goals and update your profile

Which devices are supported?

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FeedAI is currently available for iOS devices (iPhone and iPad) running iOS 18.0 or later. We're considering Android support based on user demand.

Food Logging

How accurate is the photo analysis?

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Our AI does a good job with common foods and typical portions. Think of it as a helpful first estimate that saves you time. For best results:

  • Take clear, well-lit photos
  • Include all food items in frame
  • Use a reference object (like a fork) for scale
  • Review and adjust portions if needed before saving

The goal is "good enough" tracking that you'll actually stick with, not perfect accuracy.

Can I edit a meal after logging it?

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Yes! Tap on any logged meal to view details, then tap "Edit" to adjust portions, macros, or meal type. You can also delete meals you logged by mistake.

Can I log meals without a photo?

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Yes! You can type a text description of your meal and the AI will estimate the macros, scan a barcode for packaged foods, or use Log It Again to repeat a previously logged meal with one tap.

What is Log It Again?

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Log It Again is one-tap repeat logging for meals you eat often. Pin your favorite meals for quick access, pick from smart suggestions based on your logging patterns, or swipe right on any meal in your history to log it again instantly — no photo or typing needed.

Trackables & Widgets

What are Trackables (customizable rings)?

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Trackables let you customize the nutrient rings on your dashboard — pick 3 to 8 of 17 available nutrients. Goal rings fill up as you log toward your target, while limit rings count down from science-based caps, with sources like the AHA and FDA cited in the app.

How do the Home Screen widgets work?

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FeedAI includes two Home Screen widgets: a small widget with your top 4 rings and a medium widget showing all your rings. Widget data updates whenever the app refreshes, so if a widget looks stale, just open the app. If you change which rings you track, remove the widget and re-add it to pick up your new selection.

MCP Integration

What is MCP and why should I use it?

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MCP (Model Context Protocol) is an open standard that lets AI assistants like ChatGPT and Claude securely access your data. When you connect FeedAI via MCP:

  • Ask ChatGPT about your weekly protein intake
  • Have Claude analyze your eating patterns
  • Get nutrition advice that's personalized to your actual diet
  • No more manually copying data between apps

See our MCP Setup Guide for detailed instructions.

How do I connect FeedAI to ChatGPT?

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ChatGPT supports MCP through their connectors feature:

  • Open ChatGPT and go to Settings
  • Navigate to "Connectors" or "MCP"
  • Add a new connector with the FeedAI MCP URL
  • Authorize access with your FeedAI account

Full instructions are in our MCP Setup Guide.

Is my data safe when using MCP?

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Yes. MCP uses secure OAuth 2.1 authentication, and you explicitly authorize each AI assistant. Connected assistants get read access to your data. With Premium, assistants you authorize can also set your macro goals and update profile fields — they can never delete meals. You can revoke access anytime by disconnecting the FeedAI connector in your ChatGPT or Claude settings.

Can Claude or ChatGPT really set my macros?

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Yes — with Premium. Once you authorize an assistant, it can set per-day macro goals and update your profile fields via MCP. Goals are dynamic, so your AI coach can adjust them day by day, and every change comes with a rationale you can see in the app. You can revoke this access anytime by disconnecting the connector.

Privacy & Data

Do you sell my data?

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No. We do not sell your personal information or food logs. Your data is used solely to provide the FeedAI service. See our Privacy Policy for complete details.

How do I export my data?

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You can export all your data from the app:

  • Go to Profile > Settings > Export Data
  • Choose your export format (JSON)
  • Download includes all food logs and account info

How do I delete my account?

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You can delete your account and all associated data:

  • Go to Profile > Settings > Delete Account
  • Confirm deletion
  • All data will be permanently removed within 30 days

This action cannot be undone. Consider exporting your data first.

Subscription & Billing

Do I need a credit card for the trial?

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No. The 30-day free trial starts in the app with no payment method required. It never auto-converts to a paid subscription — when the trial ends, you move to the free tier unless you decide to subscribe to Premium.

How do I cancel my subscription?

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FeedAI subscriptions are managed through the App Store:

  • Open Settings on your iPhone
  • Tap your name at the top
  • Tap Subscriptions
  • Select FeedAI and tap Cancel Subscription

You'll continue to have access until the end of your current billing period.

Can I get a refund?

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Refunds are handled by Apple. To request a refund:

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Select the FeedAI purchase
  • Follow the prompts to request a refund

Troubleshooting

📸 Photo analysis not working

If meal photos aren't being analyzed:

  1. Check your internet connection
  2. Make sure the photo is clear and well-lit
  3. Try closing and reopening the app
  4. Update to the latest version of FeedAI
  5. If the issue persists, contact support@feedai.app

🔗 MCP connection issues

If ChatGPT or Claude can't connect to your FeedAI data:

  1. Verify you've completed the MCP setup in FeedAI settings
  2. Check that you're using the correct MCP URL
  3. Try revoking and re-authorizing the connection
  4. Ensure you're logged into the same FeedAI account
  5. Check the MCP Setup Guide for detailed instructions

📱 Widget not updating

If your Home Screen widget looks stale or out of date:

  1. Open the FeedAI app — widget data updates when the app refreshes
  2. If you recently changed your ring selection, remove the widget and re-add it to your Home Screen
  3. Update to the latest version of FeedAI
  4. If the widget still won't update, contact support@feedai.app

🔑 Can't sign in

If you're having trouble logging in:

  1. Make sure you're using the same Google account you signed up with
  2. Check your internet connection
  3. Try force-quitting the app and reopening it
  4. Update to the latest version of FeedAI
  5. Contact support@feedai.app if the issue continues

Still need help? Email us at support@feedai.app with a description of your issue and any relevant screenshots. We typically respond within 24 hours.